Terms and Conditions

General Terms of Booking:

  • Purchases are neither refundable nor transferable and cannot be shared with another person
  • After making a purchase for Group Classes, please then register in advance for what you plan to attend. This secures your place and lets the teacher know to expect you. We have limited capacity, operate on a first come, first served basis and do not guarantee spaces will be free. A waitlist operates when a class has reached capacity. Please do not turn up to any class without registering for each session in advance
  • Strictly no extension of expiry dates. No carry over of unused classes to subsequent terms or courses. No refunds or credits will be issued on unused sessions or classes

Class/Session Cancellation policy:

If you need to reschedule a confirmed registration, please do so before the below cancellation deadline, otherwise your session is lost and a credit won’t be given:

  • 12 hours for all Group Classes
  • 48 hours for 1:1 / 2:1 sessions

Sessions purchased as part of a course/block cannot be cancelled or exchanged. Please ensure you can attend all dates listed as part of a course/block before making a purchase. You are welcome to forfeit one or more sessions (through non-attendance), however please be aware this is at your cost.

We reserve the right to cancel individual classes where the number of attendees registered is very low, or remove a class in it’s entirety from the timetable. You will be recredited the class or value of your payment to your customer account.

Your Wellbeing

  • New clients MUST submit a completed Health Questionnaire at least 24 hours before your first session. Admittance will not be permitted without
  • If you become pregnant, please advise a teacher as soon as possible. Group classes are not suitable as ante-natal classes. Remaining sessions will be re-credited to your account so that you may use the classes once your baby has been delivered and you are given clearance to exercise
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